Shipping policy

Last updated: April 2026

At AscendX, we are committed to delivering your order in a reliable and timely manner.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery times:

  • Sweden & EU: 5–10 business days

  • International: 7–15 business days

Delivery times are estimates and may vary due to external factors such as customs delays or carrier issues.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates.

Lost or Delayed Orders

If your order has not arrived within 15 business days, please contact us at ascendxstore@gmail.com and we will assist you.

Incorrect Address

Customers are responsible for providing the correct shipping address. We are not responsible for orders shipped to incorrectly entered addresses.